How to request the warranty, procedures and terms of the Xiaomi Service Center
How to claim the guarantee of the Xiaomi service center , you may be looking for it now. In the past, many people were afraid to buy Xiaomi because there were some rumors that making a warranty claim for this product was so difficult, even if it was a false assumption.
Sending a warranty claim at the Xiaomi service center is not at all difficult, even handling can be done quickly. Despite having a low price, the electronic products made by Xiaomi are so famous for their durability. Electronic products are as if they were not easily damaged.
However, even so, this does not mean that electronic products made by Xiaomi cannot be damaged, as the product can still suffer damage caused by factory records or due to various other factors. When you discover that the Xiaomi product you bought is damaged, you can immediately make a warranty claim.
How to claim the guarantee of the Xiaomi service center is quite easy, as long as you follow as young as the procedures and conditions provided, because each xiaomi product has a different warranty period, so make sure you have checked whether the time period is appropriate or not. Here is complete information about xiaomi’s warranty claim steps.
Xiaomi product cell phone warranty
As a claim for a warranty for mobile phone products, the goods that have a warranty are not only the mobile phone, but also the hardware, for the charger. Therefore, you do not have to worry if the built-in accessories are also damaged before the end of the warranty period.
For the phone itself, the warranty period provided is 15 months, with the scope of warranty parts and labor costs, while the supporting documents you must bring when making a warranty claim are a proof of purchase as well as a warranty card. Similarly with the built-in battery, the warranty period is 15 months.
How to claim the warranty of the Xiaomi service center for products chargers and accessories embedded in the dusbook, the warranty period provided for 6 months, because the scope of the warranty includes labor costs and spare parts, while the supporting documents you must bring are proof of purchase and warranty card.
In addition to mobile phones, tablet products are also guaranteed. For hardware, the warranty period is 12 months, with the same warranty scope, i.e. labor costs and spare parts. On battery, charger and various accessories, the warranty period is 6 months, and you must bring supported documents such as a purchase note and warranty card.
Xiaomi mobile products, such as the Redmi Note 7, have a warranty period of 18 months, while for Redmi 8 and 8A, 9A and 9C products, it has a 24-month warranty period. Therefore, if you have this phone product, you will have a longer warranty period.
Xiaomi warranty product accessories
In accessory products, for example, such as the Mi Band, the warranty period provided by Xiaomi is 1 year, with a guarantee on labor costs and spare parts. In addition, there are other accessory products, such as power banks with a 1-year warranty period, mobile phones with a warranty period of 6 months, batteries with a warranty period of 6 months.
Accessories such as chargers purchased separately also have a warranty period of 6 months, data cables a warranty period of 6 months, LED lights a warranty period of 6 months, Xiaomi desk lamps a warranty period of 6 months, and USB Car chargers also havea 6 month mass warranty. All of these products are scoped for warranty labor costs and spare parts, with supporting documents for purchase orders.
Please note that in addition to how to claim the warranty of the xiaomi service center, you must also pay attention to the validity of the warranty period, the warranty period of validity of the consumer who receives the product. Thus, the warranty period is not calculated by consumers using the product, but by receiving the product.
In addition, during the warranty period, if several accessories have been checked by Xiaomi and confirmed, later consumers will receive free repairs and no charge, so you do not have to worry about being charged a large fee, provided that it is still in accordance with the applicable rules.
Xiaomi Service Center Warranty Terms
How to request the warranty service center Xiaomi should also pay attention to all provisions. The above warranty provisions only apply to the territory of Indonesia, so that products that have an international warranty, the above provisions do not apply. In addition, when the device is received by the Xiaomi service center, Xiaomi will carry out tests later.
So when you deliver the device, make sure you have backed up your data and stored various types of information in the product. Before making repairs, you can also contact a Xiaomi service agent to secure various types of information, such as model, serial and IMEI.
How to claim the warranty of the Xiaomi service center should be considered because the warranty of this Xiaomi product does not cover cases as the warranty seal is lost or has been removed. Any damage such as notes, scratch breaks, button lenses and cameras are also not included in the product warranty. NXiaomi units caused by deliberate disassembly are also not included in the warranty.
Password reset or maintenance updates are also not included in the warranty. Later, Xiaomi itself decides whether the product has expired its warranty period, or if there is a warranty violation, so make sure again if you have followed the complaint requirements correctly and correctly.
How to claim the xiaomi service center warranty
Once you know the terms and procedures that apply, you can immediately make a warranty request. If you want to secure your phone, try backing up the files first. After that, you just need to visit the Xiaomi service center so you can make a warranty claim.
If you have any questions, whether the warranty you will make is approved or not, you can contact xiaomi’s call center first. Xiaomi’s call center, 0800-1-401558, says what you want to guarantee, and whether the damage is received by the call center or not.
The addresses of xiaomi’s service center are scattered throughout Indonesia, so you don’t have to worry. Don’t forget to bring a purchase note to a cardboard phone or electronic product that has been damaged. Don’t forget to bring a warranty card so that the claim process can be done more quickly.
After arriving at the Xiaomi service center, as claim the next warranty of the Xiaomi service center , later the official will check and damage if the damage that arises can be covered with a warranty. If your warranty claim is approved, you do not need to pay for repair costs. The repair period usually takes 1 to 4 weeks in duration.
If the damage caused to the product is severe and difficult to repair, Xiaomi will later replace the device. As long as the product warranty period is still valid, you will have a free replacement in its entirety, but if it is no longer valid, you will have to pay for replacement and repair costs.
Repairing the unit in the official call center is really an easy thing, because the officer will serve you well, provided that all the provisions and procedures have been followed in addition, after making a claim for the guarantee of the Xiaomi service center, you should also be diligent in monitoring with the service center, so that the unit can be replaced quickly.